Returns & Shipping Policy

Shipping Policy

We offer a flate rate shipping of $5.00 for USPS for the continental USA. Orders over $100.00 ship FREE.

You may also choose "local pickup" if you live in Nashville. Orders must be picked up from the store within 3 days of purchase.  Orders are processed and shipped within 1-3 business days of purchase.

We will send you a tracking number for each purchase.  We are not responsible for lost or stolen packages.

Online Return Policy

We want you to shop with confidence.  If you don't love your purchase simply ship it back to us within 5 days of the delivery date and we will refund your purchase.

Shipping costs will not be refunded. Items must be unworn, in original condition, with tags still in place. We are not responsible for items lost during shipping. 

Once we receive your return we will process your return within 2 business days.   We will notify you by email once we have completed the transaction.  Your bank may take longer to process and post the transaction.  We are not responsible for banking delays.

Returns: Please mail to 937 Woodland St Nashville TN 37206.  Include you name, email address, and order number.

***We reserve the right to deny the return or exchange

All SALE items are your to keep forever :) 

All accessories, home goods, body products (jewelry, bags, hats, body products etc) are FINAL SALE

IN Store Return Policy

We offer store credit for items purchased in our Nashville store. You must return the item within 7 days of purchase in original condition with the tags still in place. 

You can exchange your item on the day of return or we will give you a gift card for STORE CREDIT.

*All SALE merchandise is FINAL SALE.

Damaged Product

Please contact us immediately at info@uppereastsidenashville.com if there are damages to your item. We take a lot of pride in our clothing and assure you of its quality.